xtu_mall/app/common/model/MessageFeedback.php

<?php

namespace app\common\model;

use think\Model;

class MessageFeedback extends Model
{
    protected $name = 'message_feedback';
    protected $autoWriteTimestamp = false;

    public function getTypeList(): array
    {
        return [
            'suggestion' => '意见建议',
            'problem' => '问题反馈',
            'complaint' => '投诉建议',
            'other' => '其他',
        ];
    }

    public function getStatusList(): array
    {
        return [
            0 => '未处理',
            1 => '处理中',
            2 => '已处理',
            9 => '无效',
        ];
    }
}